Getting Started Guide

Ledger.com/Start® | Getting started

Setting up a hardware wallet is easier when every step is clear. Learn the basics of preparing your Ledger device, using trusted software, and keeping your wallet information protected.

Start with the basics

A careful setup helps you understand your device before you begin managing digital assets. Take your time and verify each stage.

1

Prepare your device

Unpack your Ledger device and check that everything looks expected. If the device or packaging raises concerns, pause before continuing.

2

Use trusted software

Obtain Ledger software from an official source. Avoid downloads, browser extensions, or setup links received from unknown accounts or unsolicited messages.

3

Follow the instructions

Connect your device and carefully follow the instructions shown by the official software and the hardware wallet itself.

Protect what matters

Security is an important part of hardware-wallet ownership. Treat your recovery information as highly sensitive.

Essential security reminders

  • Never give your recovery phrase to another person.
  • Never type recovery words into a website or online form.
  • Check the website address carefully before downloading software.
  • Ignore unsolicited messages claiming to offer wallet support.
  • Keep sensitive recovery information private and securely stored.
  • If something looks suspicious, stop before entering any sensitive information.
Safety notice: This page is an independent informational guide. It does not request, collect, or store recovery phrases, private keys, PINs, passwords, or wallet credentials.

A clearer setup experience

Good wallet security starts with small habits: use authentic software, verify what you see, and never rush when handling sensitive information.

Verify before you trust

Scam pages can look convincing. Check the domain, avoid unexpected links, and use the manufacturer's official website when accessing setup resources.

Keep recovery information offline

Your recovery information is not something that should be submitted to a normal website. Keep it private and follow the manufacturer's security guidance.

Take your time

Hardware-wallet setup is not a process to rush. Read prompts carefully and stop whenever an instruction seems unusual or unexpected.

Use official support

When you need assistance, use trusted official Ledger support resources instead of relying on unsolicited messages or unknown third-party contacts.

Ledger setup FAQ

Answers to a few common questions before getting started.

Where should I begin my Ledger setup?

Start from an official Ledger resource and follow the setup instructions provided for your particular device.

Does Ledger support need my recovery phrase?

Never share your recovery phrase with someone claiming to be support. Recovery information should remain private.

Can I enter my recovery phrase on a website?

You should not enter your recovery phrase into an ordinary website or online form. Treat any request for it as a serious security warning.

What if a setup page looks suspicious?

Stop the process and verify that you are using a legitimate official Ledger resource before continuing.

Ready to get started?

For the actual device setup process, use the official Ledger website and follow its current instructions.

Open Official Ledger